NIVARAN – Online system for grievance redressal of both serving as well as retired Railwaymen
Railway Minister directs to develop an online system for grievance redressal of both serving as well as retired Railwaymen.
The system called NIVARAN to come into operation by 24th June, 2016.
The System to have provision for progress tracking and appeal.
Railway Minister to personally review and monitor the functioning of this system.
The move to benefit around 27 lakhs persons.
In an innovative measure aimed at staff welfare, Minister of Railways Shri Suresh Prabhakar Prabhu has directed railway administration to develop an online system for the redressal of grievances of Railway Employees both serving as well as retired.
The IT Department of Indian Railways has started working on developing this system which will be called “NIVARAN” and will come into operation by 24.06.2016.
Under this system, a railway personnel will be able to submit his grievances online and can also track the progress in resolution or disposal of the grievances.
The main focus areas of the grievance redressal will be reimbursement of medical claims, pension claim, compassionate appointment and improvement in staff quarters.
The move will benefit around 13.26 lakhs serving railway employees and around 13.79 lakhs retired railway personnel that is the system NIVARAN will serve the needs of around total 27 lakhs persons.
The Railway Minister has also directed the Railway Administration to create a provision or mechanism in this system for “appeal” against a particular decision of an authority.
The Railway Minister has accorded important priority to this new system and has decided to personally review and monitor the functioning of this system.
The monitoring and review will also be done at Railway Board Level, at Zonal Level and at Divisional level also.
The Railway Minister has always been emphasizing on measures aimed at the welfare of the staff and resolution of their problems.
He has always been pointing out the sincerity, dedication and hard work being put in by the railway employees to make Indian Railways as the world class railway system.
Source: PIB News
Also Check: Central Government Pay Matrix Table 2022 PDF
SUB:- NOT RECIEVING OF SEETLEMENT AMOUNT AND PENSION
RESPECTED SIR,
MY FATHER V. RAMADASU, TRACKMAN/SSEP.WAY/O/RJY, VIJAYWWDA DIVION/SOUTH CENTRAL RAILWY IS EXPIRED WHILE WORKING ON 04.06.2018. I HAVE SUBMITED ALL SETTLEMENT PAPERS AND PENSION PEPARES WITHIN TWO (I.E.IN SEP-2018). STILL DATE I HAVE NOT RECIEVED MY MONTHY PENSION AND SETTLEMENT AMOUNT ALMOST ONE YEAR AND TWO MONTS OVER. I HAVE SEVERAL TIMES APPROACHED TO SEETTLEMENT SECTION, BZA DIVISION BUT NO REPLY IS GIVEN. I HAVE ALSO NOT RECIEVED 4 DAYS SALARY FOR THE MONTH OF JUNE-2018 AND I HAVE NOT RECEIVED PLB FOR THE YEAR 2017-2018. MY MOTHOR ALSO EXPIRED, I AM UN-EMPLOYED, I HAVE FACING LOT OF PROBLES FOR FEEDING. I AM REQUESTING YOU SIR, KIDLY LOOK IN TO MY PROBLEMS AS EARLY AS POSSIBLE PLEASE.
NOT RECEIVED FOLLOWING THINGS.
1.. MONTHLY PENSION
2.. SETTLEMENT AMOUNT( COMMUTATION, DCRG, LEAVE SALARY, PF AMOUNT ETC.)
3. .SETTLEMENT PAPERS
4 .DAYS SALARY FOR THE MONTH OF JUNE-2018
5. PLB FOR THE YEAR 2017-2018
THANKING YOU SIR,
FROM
V. VASANTHA
D/O V. RAMADASU, Ex-TRACKMAN/SSE/P.WAY/O/RJY
MY ADDRESS:
JAGGARAM POST, ASWAPURAM MANDAL,
BHADRADRI KOTHAGUDEM DIST
PIN: 570116
Are you married means you are not eligible for family pension. But it your mother expired before your father’s death you.are not eligible for father’s pension if married. Whether your father has given your mother’s name as wife & your name as dependent in his office records. The only eligible for pension/family pension as per the rules.
Sir mai katihar div. NFR ke kuchh employees ke post aur power ke misuse ke bare mai batana chahti hun. Sir Premshankar singh /JE. PWAY. SOUTH KATIHAR . jo ke permanent engg control mai duty karta hai un kahiye time pass aur employees union . copratives society ka trajror hai . ek khasam khas TM IV jiska name Nilesh kumar singh hai usko engg control ke name par kv cricket to kv party to kv bhollywall ke liye kv administration ke through to kv withought parmision relieve kar deta hai. Yadi officer bolts hai to attendance par signature karwa deta hai. December mai 10 dino ke liye cricket khelne gaya tha uske baad january mai shirf do din office aakar absent hai jiska koi hisab nahi hai. ek ladies Namita kumari engg control mai purana staff thi usne es bhrastachar ke birudh away uthai to use sajis kar control ke bahar ka rasta dikha diya gaya. Nilesh kumar aur premshankar singh ke birudh koi awaj tak nahi uthata hai. Qk Sr DEN co ke under ek clerk hai jiska name yadu baitha hai jo ke har chij officer jo ke engg depth ka hai se mannage karwa deta hai. Sir yah tab tak nahi rukega jab tak ye teeno DRM office mai rahega. Yaha tak je sse. P. Way. South katihar ke sv staff en logon se darta hai. DEN . ADEN pata nahi q enlogon se darta hai. Plz en bhrastachariyon ko katihar division se out kar saaf. Suthra railway ka mahol banaiye. Aapki Manila unit ke sath sath ek jimmedar nagrik. Jay hind
Sir, I am MANOJ KUMAR JHA working as SS at Kanpur Central. I was given macp to GP4600 in January 2011 due in February 2010. I had given option to charge my macp increment with regular increment of July 2010. But it was not done so. Therefore I lost one increment. I have done many correspondences in this connection and also met DPO and SR DPO Allahabad but in vain. Please help me.
Sir,I working under SS/croa at APDJ div.in nf rly my zonal rly transfer accepted from ec rly
since Nov./2015 but till this time my trasfer order could not be issued by nf rly ,during lart two year I always contact to nf rly time to time as a my trasfer order in oral or written both but same time nf rly gm(p)/mlg spent to me in next batch transfer order will be issued but till time is not yet I am suffering very mental,physical hrasment for this work please help me & nessesary action please sir for my transfer work
Sir,I am working as loco pilot mail at bsb division, ner. I was in paternity leave from 04.04.2016 to 18.04.2016 but. no pay elements. given. for these prieod.. I three times larged grievances in lobby grievances registere but every time remarks given by personnel dept. that pay elements. not given in paternity leave.As per IRME volume 1 rule no 551 A,leave salary should be paid in paternity leave & running allowance chapter 9 rule no 924 has clear that pay elements should be given in leave salary. So kindly see the matter and advice the Bsb personnel dept to pay the pay elements for above period.
Respected Sir, I,F.CHARLES am working as Depot Material Superintendent @Dy.CMM/LW/PER. Against my representation dated: 29.02.2016 for treating my dismissal period from .8.06.2005 to 20.10.2016 as duty, no reply has been received till date in spite of my several reminders as I am eligible for the same vide Rly Board letter dated 1985. Kindly intervene in this matter and help me as I am retiring from service on superannuation on 31.10.2017.for which I will be ever grateful to you Sir. Thanking You.
Respected sir i devanand shende sr alp nagpur nagpur division for your kind attention that in bsl division bsl running room central cooling facility not available in bsl running room nagpur alp coaching side also bed facility is not good old cot is very highted celing fan is old running very slowely so there is in hot season there is very hot weather due to not wkg central cooling old type celing fan covering one fan three bed and also cabin system not provided general bed systeam food facility also not good there is no cantrct food systeam like other running room why so there is disterbanse in taking rest due to reason. so pls look in all matter i will thankfull to you sir your help thanking you sir. devanand shende sr alp nagpur
I am station master in sankrail station kharagpur division SER .i am tranfered from baroda division to kgp div on dated 3/2/2017.but till date no HRA paid hoewver no type_3 qtr available in sankrail station.i also meet to div officer but no respons pls help kindly
Sir,I am working in western railway,ahmedabad in signal department as MCF/ESM under SSE (signal)DHG at Halvad station in scale (9300-34800+4200 )from dated 28.03.2015 According to letter no. E/SIG/839/10 vol.II dated 27.03.2015.
My employee no. is 50807017686 bill unit 0819-392 in P-6 level.
After posting as MCF ,I was claiming the Travelling allowance at the rate of 510 rs/- but from last January 2017 suddenly administration is giving me TA at the rate of 315 rs/-instead of the rate 510rs/-after claiming at rate of 510rs/-.
Why I am getting a financial loss in every month due to irresponsible behavior of dealing clerk.
Please take action in this matter.
Thanks
Respected Sir, I Arvind Kumar is working as a goods guard on RTM divn. on WR and have applied for mutual transfer with Amar Singh Meena, Who is working on adra divn. on SER. Our registration no. is 020000806. which was registered on13/05/16 but our process remain pending for a year. Many of us registered after us but they allredy transferred.please look in to the matter.We will thankful to you for ever for help us. Thanking you.
Sub :–Less pension
Respected Sir
I am Ajoy kumar sinha. V/Retired (31. 07. 2007), SSE/ Tele/ DNR/ ECR /Patna / Bihar
P.S.B No – 15944 . P P O – No 02041594408.
[email protected] Mob :– 8108048534
” State Bank of India”. (Pension account) Saving Account No :– 030180248146
Sir
According to Sr DPO/ECR /DNR letter No :– Stb/S&T/RTI/AKS/SSE/Tele/14/DNR dated 29/09/15
Basic pension in Dec 2015 = Rs 11660.00
Commutation = Rs 2613.00
Pension after commutation = Rs 9050.00
Net pension in Dec 2015 will be = 9050 + 119 % of 11660 = Rs 22922.00
***** —— ***** ——– ***** ——– ***** ——– ***** ——-
On Jan 2016 my basic pension in 7th pc will be = 2.57 x 11660 = Rs 29966.00
After commutation = 29966 – 2613 = Rs 27353.00
Net pension in June 2017 will be = 27353 + 4 % of 29966 = Rs 28551.00
But in June 2017, I am getting pension Rs 25813.00, a loss of Rs 2738
(Rs 28551.00 – Rs 25813.00 = Rs 2738)
Why it is so sir ?
Hence I request you to please look into the matter and solve my problem.
Date 25 June 2017
Thanking you
Ajoy kumar sinha
Mob :– 8108048534
Room No : 301, Building No : 9, . . Phase : 3
Mohan Palm, Badlapur East,
Dist : Thane
Maharastra, PIN :421503
Respected Sir,
I, sri Arjun Kumar Nath as a tech’ii,wireman, under sr. DEE, SEALDAH DIVISION eastern railway.
My own request transfer letter has been send to kanchrapara work shop CWM OFFICE 5months back whose letter no. is E/1140/IRT/ELECT /JEE/HELPER.
But I didn’t get any information regarding with this.
I, Therefore request you to look into the matter and inform me the required information and oblige
Thanking you in anticipation,
Yours sincerly
ARJUN KUMAR NATH
TECH’II, WIREMAN
SR. SSE/E/G/RANAGHAT
P. F. No.00041750
Sub :– Fixation of pay in 6th CPC
Respected Sir
I am Ajoy kumar sinha.
V/Retired (31. 07. 2007), SSE/ Tele/ DNR/ ECR /Patna / Bihar
P.S.B No – 15944 . P P O – No 02041594408.
Mob :– 8108048534
—————————————————————————— Back ground –:–
[1] My basic pay in Nov 2005 was Rs 8100. In the scale
(6500 – 200 – 10500) SE/Tele.
[2] I joined on promotion as SSE/Tele on 23/12/2005. In scale
(7450 – 225 – 11500) SSE/Tele.
[3] The date for the benefit of my promotional pay was decided :–
from my next incremental date. ie Feb 2006.
[4] Hence my basic pay in Dec 2005 was fixed :–
Rs 8125 (bring into the slab). In scale (7450–225–11500) SSE/Tele.
[5] My basic pay in Feb 2006, with my promotional benefit was
[ Rs 8125 + 225 + 225 ] = Rs 8575.
I got two increments on my date of next increment
———————————————————————————-
During fixation of my pay in 6th PC,
Divisional Personal Officer, East Central Railway Danapur Division says that:–
“the two pay scales of 5th CPC,
[pay scale (6500-200-10500) and pay scale (7450-225-11500)]
between which you got promotion, are merged. This way you are not treated as promoted;
Hence you are not illegible for your option;– to have the benefit of promotion,, as one additional increment, with the normal annual increment on account of your promotion”.
Respected Sir
Now I request you to please look into the matter of my fixation of pay in 6th CPC and
please clarify that my promotion on 23/12/2005 :–
from scale (6500 – 200 – 10500) to scale (7450 – 225 – 11500), was valid or not ?
one more question please
what will be my basic pay on :– 01 – 01 – 2006 and 01 – 07 – 2006
Thanking you
Date :– 02 / 10 / 2016
Ajoy Kumar Sinha
Subh Nirman Housing Society
Room No.206 B ,Sector [3], Plot No. [1]
New Panvel, Navi Mumbai, Maharashtra
Dist : Raigad. PIN – 410206
ajoy kumar sinha says
October 4, 2016 at 1:19 pm
Sub :– Fixation of pay in 6th CPC
Respected Sir
I am Ajoy kumar sinha.
V/Retired (31. 07. 2007), SSE/ Tele/ DNR/ ECR /Patna / Bihar
P.S.B No – 15944 . P P O – No 02041594408.
Mob :– 8108048534
—————————————————————————— Back ground –:–
[1] My basic pay in Nov 2005 was Rs 8100. In the scale
(6500 – 200 – 10500) SE/Tele.
[2] I joined on promotion as SSE/Tele on 23/12/2005. In scale
(7450 – 225 – 11500) SSE/Tele.
[3] The date for the benefit of my promotional pay was decided :–
from my next incremental date. ie Feb 2006.
[4] Hence my basic pay in Dec 2005 was fixed :–
Rs 8125 (bring into the slab). In scale (7450–225–11500) SSE/Tele.
[5] My basic pay in Feb 2006 was [ Rs 8125 + 225 + 225 ] = Rs 8575.
———————————————————————————-
During fixation of my pay in 6th PC,
Divisional Personal Officer, East Central Railway Danapur Division says that:–
“the two pay scales of 5th CPC,
[pay scale (6500-200-10500) and pay scale (7450-225-11500)]
between which you got promotion, are merged. This way you are not treated as promoted;
Hence you are not illegible for your option;– to have the benefit of promotion,, as one additional increment, with the normal annual increment on account of your promotion”.
Respected Sir
Now I request you to please look into the matter of my fixation of pay in 6th CPC and
please clarify that my promotion on 23/12/2005 :–
from scale (6500 – 200 – 10500) to scale (7450 – 225 – 11500), was valid or not ?
one more question please
what will be my basic pay on :– 01 – 01 – 2006 and 01 – 07 – 2006
Thanking you
Date :– 02 / 10 / 2016
Ajoy Kumar Sinha
Subh Nirman Housing Society
Room No.206 B ,Sector [3], Plot No. [1]
New Panvel, Navi Mumbai, Maharashtra
Dist : Raigad. PIN – 410206
Sub :– Fixation of pay in 6th CPC
Respected Sir
I am Ajoy kumar sinha.
V/Retired (31. 07. 2007), SSE/ Tele/ DNR/ ECR /Patna / Bihar
P.S.B No – 15944 . P P O – No 02041594408.
Mob :– 8108048534
—————————————————————————— Back ground –:–
[1] My basic pay in Nov 2005 was Rs 8100. In the scale
(6500 – 200 – 10500) SE/Tele.
[2] I joined on promotion as SSE/Tele on 23/12/2005. In scale
(7450 – 225 – 11500) SSE/Tele.
[3] The date for the benefit of my promotional pay was decided :–
from my next incremental date. ie Feb 2006.
[4] Hence my basic pay in Dec 2005 was fixed :–
Rs 8125 (bring into the slab). In scale (7450–225–11500) SSE/Tele.
[5] My basic pay in Feb 2006 was [ Rs 8125 + 225 + 225 ] = Rs 8575.
———————————————————————————-
During fixation of my pay in 6th PC,
Divisional Personal Officer, East Central Railway Danapur Division says that:–
“the two pay scales of 5th CPC,
[pay scale (6500-200-10500) and pay scale (7450-225-11500)]
between which you got promotion, are merged. This way you are not treated as promoted;
Hence you are not illegible for your option;– to have the benefit of promotion,, as one additional increment, with the normal annual increment on account of your promotion”.
Respected Sir
Now I request you to please look into the matter of my fixation of pay in 6th CPC and
please clarify that my promotion on 23/12/2005 :–
from scale (6500 – 200 – 10500) to scale (7450 – 225 – 11500), was valid or not ?
Thanking you
Date :– 02 / 10 / 2016
Ajoy Kumar Sinha
Subh Nirman Housing Society
Room No.206 B ,Sector [3], Plot No. [1]
New Panvel, Navi Mumbai, Maharashtra
Dist : Raigad. PIN – 410206