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One-Time Relaxation for Reimbursement of Cancellation Charges for Air Tickets of LTC

June 13, 2023 admin Leave a Comment

“One-Time Relaxation on Air Tickets Cancellation Charges | LTC”

The process of “Reimbursement of Leave Travel Concession Air Ticket Cancellation Charges” involves the reimbursement of the costs incurred due to the cancellation of air tickets purchased for the purpose of availing leave travel concession. This process typically applies to government employees and involves submitting a claim for reimbursement along with the necessary documents such as proof of cancellation and payment of cancellation charges. The purpose of this process is to ensure that employees are not financially burdened due to unforeseen circumstances that may arise when availing LTC.

Reimbursement of cancellation/reschedule charges for air, train tickets booked for the purpose of LTC and relaxation of LTC advance due to COVID-19

Due to the unprecedented circumstances surrounding the COVID-19 pandemic, the Indian government has announced measures to support employees who have booked air or train tickets for the purpose of LTC (Leave Travel Concession). This includes the reimbursement of cancellation or reschedule charges for such bookings. Additionally, there will be relaxation of LTC advance to provide financial relief to those impacted by the pandemic. These measures reflect the government’s commitment to supporting employees during these challenging times and ensuring that their well-being is prioritized.

No.31011/ 1/2020-Estt (A.IV)
Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Personnel and Training
(Establishment A-IV Desk)

North Block, New Delhi-110001
Dated: 7 January, 2021

OFFICE MEMORANDUM

Subject:- Reimbursement of cancellation/reschedule charges for air/ train tickets booked for the purpose of LTC and relaxation of LTC advance due to COVID-19 pandemic- relaxation regarding.

During the months of March – May, 2020, a Nation-wide Lockdown was implemented across the country in view of the prevailing Covid-19 epidemic. During this period, all domestic flights within India were cancelled but certain airlines have charged the cancellation charges against the pre-booked air tickets. In such a situation, many Government employees who had booked LTC tickets in advance for that period are facing financial difficulties in view of the high cancellation amount charged by the airlines. In this regard, requests are being received in this Department for grant of one-time relaxation for reimbursement of the cancellation charges.

2. It has also been observed that many airlines have not refunded the ticket amount for the air tickets booked in advance for the LTC journey scheduled during the Iockdown period. These airlines have kept the booking amount with them in the form of ‘credit shell’ and have given the option to the passengers to travel within a year. This is causing undue hardships to the Government employees as the LTC advance along with penal interest, is required to be returned if the journey is not undertaken. Requests have been received in this regard for extension of time-limit for settlement of LTC advance and exemption of penal interest till such date the journey is performed by them.

3. The matter has been considered in this Department, in consultation with Department of Expenditure, and the following decisions are conveyed :-

(i) Ministries/ Departments are delegated the power to reimburse the cancellation/ reschedule charges of air/train tickets, as a one-time relaxation, to such Government servants who had booked advance air/train tickets for the purpose of LTC journey during the Lockdown period from 24th March, 2020 to 31st May, 2020 but were not able to perform the journey due to cancellation/ rescheduling of flights / trains during that period. Such government servants seeking reimbursement of cancellation/ reschedule charges shall be required to produce the receipt of cancellation/ re-schedule charges incurred by them.

(ii) In cases where the airlines have kept the refund amount in ‘Credit Shell’, Ministries / Departments may extend the period of repayment of LTC advance taken by the Government servant for LTC journey scheduled during the lockdown period(March-May, 2020), till 28.02.2021 or till such time the amount in ‘Credit Shell’ is utilised by the Government servant to perform LTC journey, whichever is earlier. Also, penal interest may not be charged on LTC advance amount taken by the Government servant on LTC journey scheduled during the lockdown period.

(iii) In cases where the Government servants have drawn LTC advance as well as leave encashment so as to perform the LTC journey, but could not perform journey during the lockdown period and now intend to opt for Special Cash Package Scheme in lieu of LTC in accordance with Department of Expenditure’s OM No. 12(2) / 2020-E.II(A) dated 12.10.2020, they are also allowed to avail the facility of the Scheme. The LTC advance and leave encashment which have remained unsettled due to non-performance of the journey, may be adjusted as per the provisions of the Special Cash Package Scheme.

4. Hindi Version will follow.

sd/-
(Satish Kumar)
Under Secretary to the Government of India

Click to view the Dopt order

What is the One-Time Relaxation for Reimbursement of Cancellation Charges for Air Tickets of LTC?

The One-Time Relaxation for Reimbursement of Cancellation Charges for Air Tickets of LTC is a scheme introduced by the Government of India to allow its employees to claim a refund for the cancellation charges incurred while cancelling air tickets booked for their leave travel concession (LTC) due to COVID-19.

Who can avail of this relaxation scheme?

All Central Government employees who are entitled to LTC can avail of this relaxation scheme.

What is the validity of this relaxation scheme?

The validity of this relaxation scheme is up to 28th February.

Does this scheme apply to all Air Tickets?

No, this scheme only applies to the air tickets booked for travel on Air India, Alliance Air, and any other airlines that are allowed to travel on LTC.

How can employees apply for this scheme?

Employees can apply for this scheme by submitting the required documents to their respective departments. The department will then process the claim and reimburse the cancellation charges accordingly.

Are there any restrictions on the amount of cancellation charges that can be reimbursed?

Yes, the amount of cancellation charges that can be reimbursed is limited to the amount of the actual cancellation charges paid by the employee.

Related updates:

    Air and Train Ticket Cancellation Charges on LTC – Dopt Clarification
    Clarification DoPT Orders on LTC Air Tickets booked on Lockdown Period
    New Rules for Cancellation and Refund of Railway Tickets
    Procedure for Refund/Cancellation of PRS and UTS tickets Booked through PoS Machine
    Automatic Refund of Confirmed/ RAC E-Tickets on Cancellation of Trains
    One Time Relaxation for LTC Tickets Purchased from Unauthorized Agents – DoPT
    IRCTC Railway Ticket Cancellation Charges and Refund Rules

Filed Under: Air Travel on LTC, Dopt Orders on LTC, LTC

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