Issue of Pension Slip by Pension Disbursing Banks on monthly basis through SMS, email, and Whatsapp
Government of India
Ministry of Personnel, Public Grievances, and Pensions
Department of Pension and Pensioners’ Welfare
8th Floor, B-Wing,
Janpath Bhawan, Janpath,
Dated: 22nd June 2021
Subject:- Issue of Pension slip by Pension Disbursing Banks on monthly basis.
In order to ensure “Ease of Living’ of the Pensioners, a meeting was held with the CPPCs of Pension Disbursing Banks on 15.06.2021, wherein the issue of providing the breakup of monthly pension to the pensioners was discussed. The banks were impressed upon to undertake this welfare measure, as this information is required by pensioners in connection with Income Tax, Dearness Relief payment, DR arrears, etc. The banks welcomed the idea and expressed their willingness to provide the information.
2. Accordingly, the undersigned is directed to request all Pension Disbursing Banks to issue pension slip to pensioners after credit of pension on their registered mobile numbers through SMS and email (wherever available) also. Banks may also use social media apps WhatsApp, etc in addition to SMS and email. The pension slip should provide complete details of monthly pension paid along with break-up of the amount credited and tax deductions etc. if any.
3. The CPPCs of Pension Disbursing Banks are requested to ensure compliance of the above instructions for improving the “Ease of Living” for pensioners.
Deputy Secretary to the Government of India