New Updated Salary Calculator with 28% DAPension Call Centre Opened : Toll Free No. 18001805321
Pension Call Centre
| YOU MAY NOW CONTACT US BY USING THE TOLL FREE NUMBER : 18001805321 |
For facilitating proper response please keep following information ready for submission to the Pension Call Centre executive.
1. PPO No.
2. IC No. / Reg. No.
3. Name of Pensioner / Family Pensioner
4. Date of retirement / discharge / death
5. Brief on points on which information / clarification required
Central Government Pensioners as on 31.03.2019
| Sl.No. | Type of Pensioners | No. of Pensioners |
| 1 | Civil Pensioners | 1040256 |
| 2 | Defence Pensioners | 3235730 |
| 3 | Telecom Pensioners | 358000 |
| 4 | Railway Pensioners | 1573665 |
| 5 | Postal Pensioners | 328818 |
| Total | 6536469 |
Call Centre for Grievances Redressal Of Pensioners
A call centre for central government pensioner inaugurated on 20.6.2019. Total number of Grievances received through Call Centre is 762 as on 12.07.2019.
A statement showing category wise number of total grievances received through call center and forwarded to concern Ministry/Department through online CPENGRAMS Portal to resolve the grievances.
Total number of grievances received/closed by concerned Ministry – Department – Organization is as below:
Category wise Report (as on 12.7.2019)
| Category | Total | Closed Cases |
| Delay or incorrect sanction of pension/family pension and other retirement benefits | 178 | 42 |
| Non-payment of arrear of pension and other retirement benefits | 115 | 36 |
| Revision of pension/family pension/pension payment order | 236 | 79 |
| Issues relating to qualifying service | 0 | 0 |
| Non-payment of DA/DR/merger of DA related issues | 10 | 1 |
| Issues related to medical facilities | 36 | 8 |
| 7th CPC Issues | 78 | 22 |
| GPF/CPF | 1 | 0 |
| Extension of pension scheme to autonomous bodies/organization | 0 | 0 |
| Other service related issues such as fixation of pay, MACP | 17 | 7 |
| Extra ordinary Pension | 19 | 4 |
| New pension scheme | 1 | 0 |
| Others | 71 | 18 |
| TOTAL | 762 | 217 |
Dear sir
My father was pensioner from 2010 as he was died in 2020 after that pension was excessed in his account after submitting all documents the excess pension was been deducted from his account but the pension for mother is not been started yet..as i take the information from bank they have provided a quote that the name in ppo and death certificate differs …what should i do in this condition
Contact ex-employer through the Pension Paying Authority and add the correction with the required documents of her name.
My father was an employee of South Central Railways, Tirupati and he was retired from service on 30-06-2017. He got a promotion before retirement and my issue is that he was sanctioned the pension benefits at the lower grade.
How can I solve the issue?
Dear Sir/Ma’am,
My father was working with central government in Military Engineering Services. He got retired in 2005 and his office prepared his documents. But, he went missing and didn’t sign his retirement documents. We tried to find him but couldn’t locate him. Filled FIR in police and submitted this copy to office. In 2017 Court declared my father deceased. Until this time no pension was paying to my mother. Now when we submitted documents of court orders of declaring my father civil dead, office saying pension will start from 2017 & not from 2005.
Can anybody help me to understand this?? They should pay my mother arrears from 2005.
Thank You & Regards.
As per courts order date of legal right of your mother eligible only.
If available submit marriage certificate.
Sir, I ex 1255653F Nk/TS Mahendra Kumar Basnet PPO No S/21784/86(army), corrigendum PPO NO S/COOR/167880/87(army) dt of retirement 31.01.1986 would like to info you that PCDA(PENSION) Allahabad vide their circular No 568 dt 13.10.2016 has circulated the GOI MOD letter No 1(2)/2016-D(pen/Pol) dt 30.09.2016(Revision of pension pre-2006 pensioners – delinking of qualifying service 33 yrs for revised pension) to concerned authorities. My pension was revised/improved on the dates as indicated against each– 01.01.2006 Rs 3500, 01.07.2009 Rs 4634, 24.9.201 2 Rs 5155 and 01.07.2014(OROP) Rs 7170. Kindly scan my records whether I am eligible to avail the benefit of the above cited order or not. If eligible, n/a at your end may kindly be taken under intimation to me by email for which I shall ever owe you. My acct No is 1997648176 Central Bank of India Kalimpong. Thanking you with profound regards.
The contact number is not working ..pls help me i not recieving my 7th pay comission.
First Contact your ex-employer, second PAO & third PENSION Paying Bank. Have you given LIFE CERTIFICATE to go bank?
Bijendra Dubey, I ex Subedar BN Dubey JC 187864m retd on 30-06-1993 ,I would like to know revision of pension as per pcda pension circular No 617 dated 06-02- 2019 SUO MOTO revision pre 2016 pensioners / family pensioners. How much time will take to issue the revised eppo as per above circulars of pre 2016 pensioners according to 7 CPC.
Sir, asper 6th cpd SUB MOTO P. P
O not recd JC, 751584L HONY LT SURESH PRASAD SHARMS dt. Read 30sept2008 as per PDA circular 621.dt 04.Apr2019
Army no-2799797H .PPO no-s/26185/2017 (Army)
Pl sir mera 7 pay ka coumanty/Grauty abi tak yaa nahi he .
Mane applaction be time par bhaga tha The record Maratha L I upko time par dackumant be bhaga he likon abi tak mera 7pay le Grauthy&comunty qu nahi yaa.