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You are here: Home / Pension Call Centre Opened: Toll Free No. 18001805321

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Pension Call Centre Opened: Toll Free No. 18001805321

Pension Call Centre Opened : Toll Free No. 18001805321

Pension Call Centre

YOU MAY NOW CONTACT US BY USING THE TOLL FREE NUMBER : 18001805321

For facilitating proper response please keep following information ready for submission to the Pension Call Centre executive.
1. PPO No.
2. IC No. / Reg. No.
3. Name of Pensioner / Family Pensioner
4. Date of retirement / discharge / death
5. Brief on points on which information / clarification required

Central Government Pensioners as on 31.03.2019

Sl.No. Type of Pensioners No. of Pensioners
1 Civil Pensioners 1040256
2 Defence Pensioners 3235730
3 Telecom Pensioners 358000
4 Railway Pensioners 1573665
5 Postal Pensioners 328818
Total 6536469

Call Centre for Grievances Redressal Of Pensioners

A call centre for central government pensioner inaugurated on 20.6.2019. Total number of Grievances received through Call Centre is 762 as on 12.07.2019.

A statement showing category wise number of total grievances received through call center and forwarded to concern Ministry/Department through online CPENGRAMS Portal to resolve the grievances.

Total number of grievances received/closed by concerned Ministry – Department – Organization is as below:

Category wise Report (as on 12.7.2019)

Category Total Closed Cases
Delay or incorrect sanction of pension/family pension and other retirement benefits 178 42
Non-payment of arrear of pension and other retirement benefits 115 36
Revision of pension/family pension/pension payment order 236 79
Issues relating to qualifying service 0 0
Non-payment of DA/DR/merger of DA related issues 10 1
Issues related to medical facilities 36 8
7th CPC Issues 78 22
GPF/CPF 1 0
Extension of pension scheme to autonomous bodies/organization 0 0
Other service related issues such as fixation of pay, MACP 17 7
Extra ordinary Pension 19 4
New pension scheme 1 0
Others 71 18
TOTAL 762 217

Central Government Pensioners Can Now Complaint Their Pension Issues by Telephone – The Toll-Free Number is 1800-11-1960

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Comments

  1. Armaan Singh says

    September 6, 2020 at 7:58 pm

    Dear Sir/Ma’am,

    My father was working with central government in Military Engineering Services. He got retired in 2005 and his office prepared his documents. But, he went missing and didn’t sign his retirement documents. We tried to find him but couldn’t locate him. Filled FIR in police and submitted this copy to office. In 2017 Court declared my father deceased. Until this time no pension was paying to my mother. Now when we submitted documents of court orders of declaring my father civil dead, office saying pension will start from 2017 & not from 2005.

    Can anybody help me to understand this?? They should pay my mother arrears from 2005.

    Thank You & Regards.

    Reply
    • M.K.KUMAR says

      September 7, 2020 at 2:14 pm

      As per courts order date of legal right of your mother eligible only.

      Reply
    • M.K.KUMAR says

      September 7, 2020 at 2:24 pm

      If available submit marriage certificate.

      Reply
  2. Mahendra Kumar Basnet says

    September 3, 2020 at 10:50 am

    Sir, I ex 1255653F Nk/TS Mahendra Kumar Basnet PPO No S/21784/86(army), corrigendum PPO NO S/COOR/167880/87(army) dt of retirement 31.01.1986 would like to info you that PCDA(PENSION) Allahabad vide their circular No 568 dt 13.10.2016 has circulated the GOI MOD letter No 1(2)/2016-D(pen/Pol) dt 30.09.2016(Revision of pension pre-2006 pensioners – delinking of qualifying service 33 yrs for revised pension) to concerned authorities. My pension was revised/improved on the dates as indicated against each– 01.01.2006 Rs 3500, 01.07.2009 Rs 4634, 24.9.201 2 Rs 5155 and 01.07.2014(OROP) Rs 7170. Kindly scan my records whether I am eligible to avail the benefit of the above cited order or not. If eligible, n/a at your end may kindly be taken under intimation to me by email for which I shall ever owe you. My acct No is 1997648176 Central Bank of India Kalimpong. Thanking you with profound regards.

    Reply
  3. Prabhunath says

    December 11, 2019 at 3:16 pm

    The contact number is not working ..pls help me i not recieving my 7th pay comission.

    Reply
    • M.K.KUMAR says

      December 12, 2019 at 12:21 am

      First Contact your ex-employer, second PAO & third PENSION Paying Bank. Have you given LIFE CERTIFICATE to go bank?

      Reply
  4. BN Dubey says

    May 29, 2019 at 10:20 am

    Bijendra Dubey, I ex Subedar BN Dubey JC 187864m retd on 30-06-1993 ,I would like to know revision of pension as per pcda pension circular No 617 dated 06-02- 2019 SUO MOTO revision pre 2016 pensioners / family pensioners. How much time will take to issue the revised eppo as per above circulars of pre 2016 pensioners according to 7 CPC.

    Reply
  5. SURESH PRASAD. SHARMA. says

    May 20, 2019 at 1:46 pm

    Sir, asper 6th cpd SUB MOTO P. P
    O not recd JC, 751584L HONY LT SURESH PRASAD SHARMS dt. Read 30sept2008 as per PDA circular 621.dt 04.Apr2019

    Reply
  6. Kedar Indrajit Narayan says

    May 17, 2019 at 12:13 pm

    Army no-2799797H .PPO no-s/26185/2017 (Army)
    Pl sir mera 7 pay ka coumanty/Grauty abi tak yaa nahi he .
    Mane applaction be time par bhaga tha The record Maratha L I upko time par dackumant be bhaga he likon abi tak mera 7pay le Grauthy&comunty qu nahi yaa.

    Reply
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