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CENTRALISED PENSION PROCESSING CENTER
Payment of Pensions to Central Government and State Government Pensioners through Centralized Pension Processing Cell (CPPC)
Frequently Asked Questions and Answers
21. What will happen if life certificate is not submitted in the month of November?
Ans: If life certificate is not submitted in the month of November of a year, payment of pension for November and onwards is not be paid to the pensioner, in accordance with the instructions of the Govt.
22. If life certificate is submitted in a subsequent month, when will pension for November and onwards get paid?
Ans: Once Life Certificate is keyed in the Pension System, pension will get paid alongwith arrears on the next pension processing cycle – normally it is weekly basis.
23. What more information is required to be submitted by pensioner while submitting the Life Certificate in November?
Ans: Pensioner is required to submit the following information:
Aadhaar No.
Present Address:
Telephone Number (if any)
Mobile Number (if any) this is required for sending pension slip and other useful message through SMS.
PAN (Income Tax) this is required for the proper calculation of TDS.
Date of birth of the spouse (with proof) this is a requirement of Government.
e-Mail address, for sending pension related information i.e. monthly pension slip etc.
24. What is Digital Life Certificate (JEEVAN PRAMAAN) and its procedure?
Ans: This is Aadhar based digital verification version of life Certificate. Government of India, on 10th November, 2014 has launched “Jeevan Pramaan” an “Aadhaar based Digital Life Certificate” for pensioners. This initiative is in addition to the existing system of physical submission of Life Certificate by pensioners at the pension disbursing branches or any branch of the Bank at his convenience.
Pensioner can visit a nearby CSC centre, Bank Branch or any Government Office whose details are provided under “locate centre” on jeevanpramaan.gov.in and bio-metrically authenticate his / her life certificate in real time by giving his/her Aadhaar number and other pension details related to their pension Bank account.
After successful submission of digital life certificate, pensioner will get a SMS on his/her mobile giving the transaction ID. Pensioner will be able to download computer generated life certificate from jeevanpramaan.gov.in using this transaction ID for their records.
Physical Life Certificate will continue to be accepted from pensioners if preferred by him / her.
Since the entire process is primarily Aadhaar based, Digital Life Certificate submitted by the pensioner can be authenticated only when pensioners’ accounts are seeded with their Aadhaar Number.
25. Can a pensioner be exempted from personal appearance at the Pension Paying Branch for submission of Life Certificate?
Ans: Yes. Pensioner, who produces a Life Certificate in the prescribed form in Annexure-XVII signed by any person specified hereunder, is exempted from personal appearance.
A person exercising the powers of a Magistrate under the Criminal Procedure code;
A Registrar or Sub-Registrar appointed under Indian Registration Act;
A Gazette Government servant;
A Police Officer not below the rank of Sub-Inspector in-charge of a Police Station;
A Postmaster, a departmental Sub-Postmater or an inspector of Post Offices;
A Class-I Officer of the Reserve Bank of India, an officer (including Grade II Officer) of the State Bank of India or of its subsidiary
A Pensioned Officer who, before retirement, exercised the powers of a magistrate
A Justice of Peace
A Block Development Officer, Munsif, Tehsildar or Naib Tehsildar
A Head of Village Panchayat, Gram Panchayat, Gaon Panchayat or an Executive Committee of a Village
A Member of Parliament, of State legislatures or of legislatures of Union Territory Governments/Administrations
Treasury Officer.
In the case of a pensioner drawing his pension through a Public Sector Bank the Life Certificate may be signed by an officer of a Public Sector Bank.
In the case of pensioner residing abroad and drawing his pension through any other Bank included in the Second Schedule to the Reserve Bank of India, Act, 1934, the Life Certificate may be signed by an officer of the Bank.
Further, a pensioner not resident in India in respect of whom his duly authorized agent produces a Life Certificate signed by a Magistrate, a Notary, a Banker or a Diplomatic Representative of India is exempted from special appearance.
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