Alert to Pensioners – Beware of Fraud Calls – CPAO

Warning to Pensioners- Beware of Scam Calls – Pensioners are advised not to share OTP or any other details for any update of pension to avoid scams.

Also Read | Annual Life Certificate 2022 Important Dates

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066

CPAO/IT & Tech/Bank Performance /37 Vol-III/6476/2022-23/175

14.10.2022

OFFICE MEMORANDUM

Sub:- Alert to pensioners – Beware of fraud calls – reg.

It has come to notice of this office that the cyber malefactors have been calling to pensioners to update their Life Certificate by getting their data from somewhere as date of appointment, date of retirement, PPO number, Aadhaar number, e-mail, address, monthly pension, nominee etc. The fraudsters call pensioners with their data to convince them that they are calling from Pension Department and ask the pensioners to share OTP for updating their Life Certificate. Once they get OTP from pensioners, the fraudsters get direct access to their bank accounts and transfer the amount from pensioners’ account to a fraud account.

2. In this regard, all the pensioners are cautioned to beware of these type of fraud calls and intimated that no person on behalf of CPAO calls to pensioners to ask any detail or share OTP. Therefore, all the pensioners are advised not to share OTP or any other detail etc. for any updation for pension to avoid such frauds.

3. scheme Booklet of CPAO (Para 14) may be referred for submission of certificates and different modes available with pensioners for submission of Life Certificate. Department of Pension and Pensioner’s Welfare (DoP&PW) OM No. 1(8)/2021-P&PW(H)-7468 dated 30th September, 2022 (copy enclosed) regarding submission of Annual Life Certificate may also be referred.

This issues with the approval of the competent authority.

Encl:-As above

(Amit Malhan)
(Dy. Controller of Accounts)

To

1. All the stakeholders for awareness.
2. Heads of CPPCs of All Authorized Banks (as per list) – To spread awareness among pensioners to avoid frauds and take cognizance of DOP&PW OM No. 1(8)/2021-P&PW(H)-7468 dated 30th September, 2022 regarding submission of Annual Life Certificate.

Click to view the CPAO Order in PDF