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CSD Unit Run Canteen (URC) 2025

CSD Unit Run Canteen (URC) 2025

The Unit Run Canteens (URCs) are a one stop shop for authorized consumers – they offer a choice of food and beverage items and toiletries along with all kinds of consumer durables, at the lowest prices in the country. Thousands of URCs are spread across India, from the busiest to the most remote locations, for the convenience of our troops.

List of Unit Run Canteens under CSD

3730 Unit Run Canteens (URCs) in different States

The URCs are run under the arrangement of the units/formations of Defence Services. They procure items from CSD to sell them to service personnel with a moderate profit.

StateNumber of URCs
Andaman & Nicobar Islands25
Andhra Pradesh129
Arunachal Pradesh95
Assam210
Bihar19
Chandigarh27
Chhattisgarh03
Delhi127
Goa10
Gujarat75
Haryana141
Himachal Pradesh82
Jammu & Kashmir673
Jharkhand33
Karnataka72
Kerala31
Madhya Pradesh118
Maharashtra224
Manipur51
Meghalaya29
Mizoram07
Nagaland60
Orissa22
Punjab389
Rajasthan287
Sikkim44
Tamil Nadu78
Tripura20
Uttar Pradesh317
Uttrakhand151
West Bengal181
Total3730

Note: The number of URCs is a dynamic one. Over a period of time, many URCs get disbanded, merged or become inactive. The number of URCs (3730) as given above are the active URCs, presently drawing stores from 34 CSD Area Depot.

How many CSD URC Canteen in India?

  • As on date 3730 CSD Unit Run Canteen (URC) located in major cities and towns.

Do’s & Dont’s for URC’s

Do’s

  • Demand only what customers desire, not what is prompted.
  • Report failure in after-sales-service/quality to Depots / Regional offices / HO.
  • Nominate a responsible representative or URC meetings
  • Report non-availability of vital & essential items to Regional offices / HO.
  • Canteen staff to ensure that consumer durables are sold duly checked by  the customer.
  • Guarantee card to be filled and handed over to customer.
  • Get defective items (within the warranty period) replaced free of cost as entitled to the customer.
  • Update the Price Catalogue regularly. Submit indents before the 10th of every month.
  • Indents should be raised according to what customers need and not just the reception of old demands.
  • Ensure that Payments are made to CSD Depots through RTGS.
  • Display new items for better appreciation and feedback from customer.
  • Report discrepancies like shortages, wrong issues etc., duly enclosing Board Proceedings to the depot within 30 days of collection of Stores.
  • Check doubtful packing cases at the time of collection.
  • Collect AFD (Category-II) items within the same month in which they are invoiced.
  • Return within 60 days (if unsold) new items / substitutes issued without URC’s demand.

Dont’s

  • Don’t pamper CSD staff.
  • Don’t accept items substituted / forced without your consent. (except newly introduced.)
  • Don’t correspond for petty losses.
  • Don’t allow leakages of stores to unauthorised sources.
  • Don’t send clueless representatives for collection of stores.

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