Obtaining of Life Certificate by Banks from Doorstep of Pensioners

The Department of Pension and Pensioners Welfare has issued a circular on 17 January 2020 about the Door-step submission of Life Certificate facility.

As per the order, all Banks to ensure Door-step submission of Life Certificate facility, along with Banking facility to all senior citizens of more than 70 years of age and differently-abled or infirm persons, including pick up of cash and delivery of cash against withdrawal.

Highlights of the order

• Exemption from personal appearance by Pensioners submitting Life Certificate
• Digital Life Certificate mode of submission as part of Prime Minister’s “Digital India” scheme
• Mandatory issue of acknowledgement to Pensioners on submission of Life Certificates
• All Banks to ensure Door-step submission of Life Certificate facility, along with Banking facility to all senior citizens of more than 70 years of age and differently abled or infirm persons
• Door-step submission of Life Certificate facility including pick up of cash and delivery of cash against withdrawal
• The banks shall not charge any Pensioner more than Rs. 60/- for such a doorstep visit.

Life Certificate at Doorstep of Pensioners – DoPPW Pensioners Portal Order 17 January 2020

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